Q: I need Insight installed on my computer?
A: Check Start -> Programs -> Sungard Bi-Tech. If this does not exist please call the helpdesk to get this software installed.
Q: When I click on 'Syscat' I receive an 'Access denied' error message?
A: Your login to the computer needs "Local Administrative Access" assigned. Please call the helpdesk to get this resolved.
Q: After logging into Insight I receive the following error message "USER SESSION LIMIT SET TO 2".
A: Each user can only have 2 concurrent connections to Insight. Logout of any existing Insight sessions.