Cameron University to host claims processors from U.S. Department of Veterans Affairs

Cameron University’s Office of Veterans Affairs will host claims processors from the Muskogee VA Regional Processing Office on Tuesday, September 4. The event marks the first time that claims processors from the U.S. Department of Veterans Affairs will be on the Cameron campus to assist veterans, active service members and their dependents. Chelsea Jackson, Veterans Claims Examiner, and Jeremy Kerns, Senior Veterans Claims Examiner, will be available from 8 a.m. to 3 p.m. in Room 332 of North Shepler to answer questions about all chapters of GI Bill® benefits, payment questions, and debt questions. They will be able to check on individual VA educational claims benefit status and can answer specific questions about educational benefit eligibility, check amounts and more. For more information, call CU Office of Veterans Affairs at 580-581-2301.

“This is a rare opportunity to talk directly, in-person, with veterans claims examiners from the U.S. Department of Veterans Affairs,” says Vicki Henson, CU Veteran Affairs Coordinator. “In the past, we have hosted senior call center personnel who were limited by the scope of their duties to answering benefit questions. Ms. Jackson and Mr. Kerns will have the ability to not only answer questions, but to process claims and work on problem resolutions. We encourage veterans, active duty military service members, and eligible family members who attend or plan to attend Cameron University to come by with your questions about your VA educational benefits and receive personal service from a VA claims processor.”

In addition to addressing concerns about educational eligibility and benefits, Jackson and Kerns will address questions about the Harry W. Colmery Veterans Educational Assistance Act of 2017, aka the “Forever GI Bill®”. This new law includes the most comprehensive changes to GI Bill® benefits since enactment of the Post 9/11 Veterans’ Educational Assistance Act in 2008. The Forever GI Bill® expands and enhances education benefits for veterans. They will also be able to answer questions about changes to the GI Bill® Monthly Housing Allowance. Housing will be paid based on the zip code where the student attends the majority of classes.

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August 28, 2018