Frequently Asked Questions
There are many aspects of the college experience that you may have questions or concerns about. Here are a few of the most common questions.
What is FERPA and how does it affect me as a supporter?
The Family Educational Rights and Privacy Act (FERPA) protects your college student’s privacy and grants him or her exclusive rights to view and share personal education records such as grades, transcripts, disciplinary records, contact information and class schedules. Under the law, colleges and universities may not disclose education records to anyone other than the student. FERPA’s restrictions often frustrate parents, especially parents who pay for tuition. However, as College Parents of America suggests, “Rather than seeing this legislation as a barrier to good college parenting, parents might see this as an important opportunity for meaningful dialogue with a student.” Building healthy relationships with students is about giving them enough independence to grow, while being there to support them when they make a mistake. When it comes to grades, talk to your student as an adult. Voice your opinions, but respect his/her decisions. As far as working within the restrictions of FERPA, support your student in taking personal responsibility for transcripts and financial obligations. Although this legislation restricts parents from involvement in many ways, it also empowers students to grow in independence. Encourage your student to be aware of his or her rights, which will help him or her take ownership over his or her education.
what should my student do if they have a concern/complaint/problem that they need help solving?
The student should first go to the person or office where the problem originated. If the student is unsure of where to go, the Dean of Students is an available resource in this area.
when will my student get their tuition bill? where does it get paid?
Your student can access their tuition bill through the “Student” portal in Aggie Access. Additionally, monthly tuition statements are emailed to your student’s Cameron email address. For fall semesters, the emailing schedule is mid-September, October, November and December. For spring semesters, the emailing schedule is mid-February, March, April and May. For summer, the emailing schedule is mid-June and July.
Tuition can be paid in four ways: Walk-In Payment: Payment may be made in person at Student Accounts in the Administration Building between 8 a.m. and 5 p.m., Monday through Friday. Online Payment: Tuition can be paid by credit card by through Aggie Access by working with your student. Telephone Payment: Payment may be made via telephone using a VISA or Mastercard. Please have your credit card ready when calling. Call 580-581-2219 between 8 a.m. and 5 p.m., Monday through Friday. Mail-In Payment: Make checks payable to Cameron University. Mail the check or money order to Cameron University Student Accounts, 2800 West Gore Boulevard, Lawton, OK 73505. Include your name and student ID number on the check.
how does my student get an enrollment verification?
The Registrar’s Office can provide students with an enrollment verification. The Registrar’s Office is located in North Shepler 201 or can be contacted by phone at 580-581-2238.
if our family's financial circumstances change, can we expect our aid package to change?
Yes. Since we revaluate need-based aid eligibility each and every year, the award can change based upon changes in the family’s financial circumstances.
